Impressum.

Operator of this service.

• Trading namePets & Pages
• OperatorILB E-Solutions LLC
• Legal formUAE limited liability company
• Registered addressILB E-Solutions LLC, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

Who is accountable for this service.

ILB E-Solutions LLC, acting through its managing director, is the operator of this service. Editorial responsibility for content published on Pets & Pages rests with the operator. Direct legal correspondence to legal@petsandpages.com.

Registration and supervisory authority.

• Trade license number253238901
• Licensing authorityMeydan Free Zone Authority, Dubai, United Arab Emirates

How to reach us.

• General supporthello@petsandpages.com
• Legal and privacylegal@petsandpages.com
• Response windowWithin two business days

VAT identification.

Pets & Pages does not hold an EU VAT identification number under §27a of the German VAT Act (UStG). VAT on physical book orders shipped into the European Union is collected at point of sale by our print partner, Lulu Press, under the Import One-Stop Shop (IOSS) scheme.

EU consumer dispute platform.

The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are reachable for dispute resolution by email at legal@petsandpages.com.

In accordance with §36 of the German Consumer Dispute Resolution Act (VSBG), we are neither obliged nor willing to participate in voluntary dispute resolution proceedings before a consumer arbitration board. Please contact us directly first; we resolve most issues within a few days.

The rest of the agreement.

For the full agreement governing your use of this service, including liability caps, intellectual property rules, refund eligibility, and shipping conditions, see our Terms of Service, Privacy Policy, Refund Policy, and Shipping Policy.

Our site may include links to external services we do not control. We are not responsible for the content of linked sites at or after the time of linking.